Terms and Conditions

Last updated: 10.03.2025
Version: 1.5

GENERAL

1.1 These Terms & Conditions represent a legally binding contract between the user (account holder) and StoneVegas Casino. All players must comply with these terms.

1.2 Users must register an individual account to participate in gaming activities on the platform.

1.3 Account holders are fully responsible for maintaining their account security and lawful usage.

1.4 The platform services should be utilised according to these terms and applicable legal guidelines.

1.5 The official Terms & Conditions are provided in English. Translations are for user convenience only; discrepancies will defer to the English version.

1.5 Players disagreeing with these terms should not register or participate in the casino services. The English version supersedes any translation discrepancies.

2.1 Registration can be completed via the designated registration page or other provided methods.

2.2 Users must submit accurate and current personal information during the registration process.

2.3 StoneVegas Casino or its authorised representatives manage account operations.

2.4 Additional verification may be requested for security reasons, especially for withdrawal requests.

2.4 Withdrawal requests may trigger additional verification procedures overseen by the casino's financial department.

2.5 Identity verification must be completed within 30 days following a withdrawal request. Delays or failure to provide documentation may result in account suspension and potential loss of winnings.

2.6 StoneVegas Casino may request video verification via Skype or similar platforms. Non-compliance can lead to account closure.

2.7 Users must ensure their activities on the platform comply with their local gambling laws. The casino does not allow registrations from jurisdictions where online gambling is prohibited.

2.8 Certain games may have additional regional restrictions imposed by their providers. Players should consult specific provider terms before accessing these games.

3.1 Casino Rights and Responsibilities:

  • The casino can refuse new registrations.
  • Accounts may be suspended or terminated without notice.
  • Deposits can be declined at the casino's discretion.
  • Additional verification documentation may be required.
  • Funds may be frozen if fraudulent activity is suspected.
  • Access to games and promotional offers may be restricted due to detected fraud.
  • Fair play rules will be enforced to avoid misuse or cheating.

3.2 Security and Compliance:

  • Player funds are securely managed and protected.
  • Compliance with data protection laws is strictly maintained.
  • Player funds are kept separate from operational accounts.

3.3 Financial Statement:

  • The casino is not a financial institution.
  • No interest accrues on player deposits.

3.4 Account Usage Limitations:

  • Players are limited to one account; duplicates will be merged, and bonuses cancelled.
  • Accounts cannot be transferred or shared.
  • Fund transfer between accounts is prohibited.

4.1 Defining Inactivity:

  • Accounts without login activity for 12 months are considered inactive.

4.2 Handling Inactive Accounts:

  • Inactive accounts may be suspended or terminated.
  • Players must contact customer support to withdraw remaining funds.
  • Maintenance fees might apply to inactive accounts.
  • Unclaimed bonuses on inactive accounts will be lost.

5.1 Chargeback Management:

  • Accounts involved in chargeback disputes may be temporarily suspended for investigation.

5.2 Chargeback Verification:

  • The casino will contact players to verify chargeback requests.
  • Disputes may result in additional processing fees.

5.3 Long-Term Inactivity After Chargebacks:

  • After extended inactivity following chargebacks, remaining funds may be reclaimed by the casino.

6.1 Player's Responsibility:

  • Players accept full responsibility for gambling activities.
  • The platform operates on an "as-is" basis without guaranteeing uninterrupted or error-free services.

6.2 Limitations of Liability:

  • The casino makes no promises that software or services meet individual needs.
  • The platform is not responsible for technical interruptions or delays.
  • Financial losses during gaming activities are the player's responsibility.

7.1 Policy Updates:

  • The casino may revise its Terms & Conditions and services anytime.
  • Updates are effective immediately upon posting.

7.2 Player Agreement:

  • Continued usage after changes indicates acceptance of updated terms.
  • Players disagreeing with updated terms should cease using the service.

By creating an account and using StoneVegas Casino, players agree to abide by these policies and must regularly review the current Terms & Conditions.