Privacy Policy

StoneVegas Casino collects data to offer secure, efficient gaming experiences. Key categories include:

• Personal Information: Name, date of birth, contact details provided at registration or during transactions.
• Transaction Data: Deposit, withdrawal, and gameplay transaction logs.
• Technical Data: IP addresses, device details, browser logs, and geolocation data.
• Verification Materials: IDs, payment verification documents, and compliance records.
• Survey Data: voluntary survey responses and user feedback.

Collected information is utilised to:

• Process gaming activities securely and efficiently.
• Handle regulatory compliance, identity verification, and fraud detection.
• Facilitate financial transactions and withdrawals.
• Provide personalised customer support.
• Deliver targeted promotions, subject to user consent.
• Monitor and analyse user behaviour for service improvement.
• Perform statistical analyses with anonymized, aggregated user data.

Marketing and data collection

Personal information may be used to send marketing promotions unless users opt out. Acceptance of prizes may include publicising winners' names or usernames in accordance with applicable regulations.

Data sources:

• User interactions on our website.
• Trusted third-party providers like payment gateways and fraud prevention services.

StoneVegas Casino prioritises data security and confidentiality, sharing information only with authorised parties:

• Employees who require data access for operational reasons are bound by strict confidentiality agreements.
• Affiliated entities and partner service providers within compliance frameworks.

International data transfers 

In some situations, personal data might be shared beyond the European Economic Area (EEA), European Union (EU), or European Free Trade Association (EFTA). Such transfers support operational requirements like payment processing and regulatory compliance. All international data transfers adhere strictly to GDPR and utilise comprehensive security measures, ensuring the safety of user information.

By using StoneVegas Casino, you consent to these terms. Contact customer support for enquiries or further information on data practices.

Third-party data sharing policy

StoneVegas Casino does not sell or lease personal information to external parties. User data is only shared in specific scenarios outlined below:

Legal and Regulatory Compliance:

• Ensuring adherence to legal obligations and official regulatory standards.
• Cooperation with authorities in the prevention of fraudulent or criminal activities.

Fraud Prevention and Security:

• Safeguarding platform integrity and user security.
• Collaboration with specialised fraud detection and prevention providers.

Marketing Communications:

• Sharing information with trusted marketing partners for promotional activities, subject to user consent.

User Consent:

• Data is disclosed to third parties solely with explicit user approval.

Corporate Changes:

• During mergers, acquisitions, or company restructuring, user data may be transferred. Users will receive prior notification.

Third-Party Integrations:

• Usage of third-party services for payments, security, and promotions. Data processed through these services is subject to the respective provider’s privacy policy.

Social Media Integrations:

• Social media interactions, such as "like" or "share" buttons, are governed by the privacy policies of the respective platforms.

Third-Party Website Links:

• StoneVegas Casino includes external links with distinct privacy policies. Users should review these policies independently.

StoneVegas Casino retains user data in compliance with legal and regulatory standards:

• Data retention following account closure is limited to legal, audit, and security purposes.
• Regulatory obligations necessitate retaining player information for at least five years from the last transaction or account closure.
• Anonymized data may be retained for analytical and marketing enhancements.

StoneVegas Casino prioritises the security of user information through robust practices:

• Secure account access via unique IDs and strong passwords.
• Recommendation of Two-Factor Authentication (2FA) for enhanced security.
• Users are responsible for maintaining the confidentiality of login details.

Under applicable data protection laws, users have specific rights:

1. Access to Personal Data:

Users can request copies of their stored personal data.

1. Rectification:

Users may request updates or corrections to inaccurate or incomplete information.

1. Data Erasure:

Users may request data deletion if no regulatory or legal retention requirements apply.

1. Objection to Data Processing:

Users can object to data processing that they believe infringes on their rights.

1. Restriction of Processing:

Temporary restrictions on data usage may be requested under certain circumstances, such as pending accuracy verification or legal claims.

1. Withdrawal of consent:

Users can revoke previously given consent at any time, which may affect access to specific features.

1. Filing Complaints:

Users may lodge complaints regarding data handling with local data protection authorities.

Verification of Requests:

• For security, identity verification is required before fulfilling data-related requests.
• Response times for valid requests typically occur within one month, with notification provided in case of delays.

StoneVegas Casino remains committed to user privacy and compliance with all relevant data protection regulations.

You can reach out to StoneVegas Casino for:

• Confirming the accuracy of your personal data stored with us.
• Requesting details on our data collection, storage, and usage practices.
• Opting out of marketing communications.
• Updating or correcting your personal information (verification may be required).

Users are responsible for ensuring the accuracy and timeliness of their personal data. Providing false information is unlawful. Notify us promptly of any personal data changes.

Privacy-Related Enquiries: For queries or concerns about our Privacy Policy, please contact our appointed Data Protection Officer (DPO) at dpo@hollycorngaming.com.

Under GDPR Article 77, you may lodge a complaint if you believe your personal data has been misused, either in your country of residence, your workplace jurisdiction, or the location of the alleged violation.

Advertising cookies allow us to analyse and optimise our marketing effectiveness. These third-party cookies monitor website traffic and player registrations originating from advertisements.

Important Notice:

• Personal details like your name or email are not shared with third parties through cookies.
• Third-party services might correlate website activity with external personal data. Such practices follow the third party's privacy policy.

Types of Cookies

StoneVegas Casino employs three cookie categories:

• Back-end cookies: Managed by server-side systems for core platform operations.
• Front-end cookies: used by the site interface to enhance usability.
• Third-party cookies: provided by external services for analytics, tracking, and advertising purposes.

Third-party services support us by:

• Tracking user interactions on the website.
• Evaluating website performance and user experience.
• Measuring marketing campaign effectiveness to improve service offerings.

Managing Cookies

Web browsers typically accept cookies automatically. However, you have control over your cookie preferences:

• Block or allow specific cookies via browser settings.
• Clear cookies stored on your device at your convenience.

Note: Blocking cookies may reduce site functionality and your user experience.

For detailed cookie management instructions, visit your browser’s support page:

• Safari (Mac): Apple Support
• Opera: Opera Help
• Chrome: Google Support
• Firefox: Mozilla Support
• Microsoft Edge: Microsoft Support
• Internet Explorer: Microsoft Support

For general cookie information, visit AboutCookies.org.

Privacy Policy When playing NetEnt games, please refer to their dedicated Privacy Policy, accessible here.